Artificial intelligence has come to a standstill and is increasingly used in many areas of business. Alcampo, for example, recommends the best customer focus through a virtual sommelier for dinner. In Estonia, however, they are designing a robot to carry out small trials. Artificial intelligence changes everything, even when it comes to hiring employees.

In Spain, there are many companies that use this technology to select people to apply for jobs: Telepizza, Prosegur, Porcelanosa, Five Guys or Securitas Direct. This is usually done with an online interview. Beatriz Zabalegui, marketing director of Easycrue, said: “Everyone wins with this technology: whoever chooses to save time and who has a job, has time to interview, and is now accustomed to making recordings due to the use of social media.

This company has begun using an algorithm in video interviewing, focusing on word content, prosody and gestures.

When it comes to choosing new employees, artificial intelligence has been used since the job was announced. When announcing a job offer, language patterns are analyzed to create descriptions that are more appealing depending on the publishing channel or ad distribution used. "Another point they are working on, based on keywords, and correlating them with experience, skills and characteristics," said Curt. "In addition, other companies use closed and open quizzes, ability tests, and other aspects that evaluate the artificial intelligence system."

The danger with artificial intelligence algorithms is that they have incomplete data and are discriminatory.

Source of information: elpais.com